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Frequently Asked Question's
All You Need to Know
Need help? Our FAQ section has detailed answers to guide you through installation, monitoring, and troubleshooting.
Do you monitor properties 24/7?
Yes, our trained guards and monitoring staff operate round-the-clock to ensure continuous security for all types of properties, residential, commercial, and industrial.
How quickly do you respond to emergencies?
Our Rapid Emergency Response protocol ensures immediate coordination with law enforcement or emergency services within seconds of detecting a threat.
Do I get regular reports about what’s happening?
Yes. We provide detailed daily, weekly, and monthly performance reports to help you stay informed and improve decision making.
Is there a long-term contract involved?
We offer both short-term and long-term service plans, tailored to your specific needs whether it’s for a one-time event or ongoing, full-time surveillance and security coverage.
What kind of properties do you monitor?
We monitor shops, malls, restaurants, factories, warehouses, construction sites, homes, and more, both single and multi-location setups.
Can you detect theft or suspicious activity in real-time?
Absolutely. Our live monitoring teams are trained to identify unusual activity, prevent theft, and alert management immediately.
Is my privacy protected?
Yes. We follow strict confidentiality policies. All footage, reports, and data are secured and only shared with authorized individuals.
Do I need to install cameras to use your service?
We work with your existing CCTV system, but if you don’t have one, we also offer camera installation through our trusted partners. Whether you need setup or just surveillance, we tailor our service to your needs.
Can you monitor multiple branches or stores together?
Yes. Our system is designed to monitor several locations simultaneously, with centralized reporting for your convenience.
What makes your service better than hiring a physical guard?
Unlike traditional guards, our surveillance teams never lose focus. We offer consistent, unbiased oversight with no distractions or blind spots.