Privacy Policy

At Hyper Vision World, we are committed to safeguarding your privacy and ensuring a secure and transparent experience while using our services. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect it. By using our services, including live CCTV monitoring and related offerings, you agree to the terms set out in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you sign up for our services, we may collect your name, email address, phone number, billing address, and payment information.

  • Surveillance Data: As part of our CCTV monitoring services, we collect video footage, which is processed and stored securely.

  • Usage Data: We may collect information about how you interact with our website, mobile apps, or other services, such as IP addresses, browser types, and device identifiers, through cookies and similar technologies.

  • Communication Data: Any information you provide when contacting us via email, phone, or through our customer support channels.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our live CCTV monitoring services, ensuring maximum protection for your business, property, or site.

  • Improve our website, services, and user experience.

  • Communicate with you about service updates, security alerts, and offers.

  • Process payments and handle billing inquiries.

  • Respond to customer service requests, inquiries, or technical support.

3. Data Security

We take the protection of your personal data seriously. Hyper Vision World implements industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption technologies and secure storage for video data and personal information.

4. Data Retention

We retain your personal data and surveillance footage for as long as necessary to provide our services or as required by law. If you request the deletion of your data, we will comply promptly, subject to legal obligations.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data in the following cases:

  • With Service Providers: We may share data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, IT services, or customer support).

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, such as court orders, regulations, or government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can disable cookies through your browser settings, but please note that this may affect your ability to use certain features of our website.

7. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access and update your personal information.

  • Request the deletion or restriction of your personal data.

  • Object to the processing of your data in certain circumstances.

  • Withdraw consent where we have relied on your consent to process data.

To exercise your rights, please contact us at [email/contact information].

8. International Data Transfers

If you are located outside of the region where our services are provided, please note that your information may be transferred to, stored, and processed in other countries where our servers are located. We ensure that such transfers are made in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. When we make changes, we will update the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us